“If you have the means, donate. If you have the time, volunteer. But I want to do both!”
In March 2024, Anne first came across Ronald McDonald House Charities Hong Kong (RMHC HK) through social media. She was deeply moved by the family stories she read and immediately signed up online, eager to join this loving community. “If you have the means, donate. If you have the time, volunteer. But I want to do both!” Anne shared with a smile. Anne, who works in the insurance industry, dedicates her Friday mornings to volunteering at RMHC HK. Her role involves cleaning toys, kitchens, and rooms at the House, ensuring that the environment remains warm and welcoming for families in need.
A Heart Full of Happiness
RMHC HK welcome anyone with a desire to contribute. By understanding each volunteer’s interests, skills, and experience, they assign roles that allow everyone to thrive. Anne found this open and inclusive approach reassuring, making her feel comfortable taking on her responsibilities. Prior to joining RMHC HK, Anne had volunteered with other organizations, helping distribute meals and supplies. But this time, she chose to focus on cleaning after realizing during the volunteer briefing that few people were willing to take on this task. Anne stepped up, knowing how important cleanliness is to the families living at the House. For Anne, cleaning has also become a peaceful and therapeutic escape from the pressures of her daily work.
When Anne first arrived at the Kwun Tong House, she was impressed by its well-thought-out design and beautiful environment. However, what left the deepest impression on her was the families staying there. Previously, she had only seen stories of sick children and their caregivers in media. Now, as a volunteer, she could interact with them up close. Anne found every child unique and adorable in their own way. After meals, children would run joyfully to the play area, their laughter filling the House. Meanwhile, parents exchanged greetings and caregiving tips while cooking in the communal kitchen. These heartwarming scenes gave Anne a deep sense of fulfillment and strengthened her commitment to maintaining a clean and welcoming environment for the families.
Learning from the Children
Having been a volunteer for more than two years, Anne reflects on how this journey has impacted her. Working in the fast-paced insurance industry, she often witnesses life’s unpredictability in moments of separation and loss, and has a profound sense of life’s fragility. However, her time at RMHC HK has shown her a different perspective. She noticed how the children, their parents, and the staff at the House always radiate positivity and resilience. Even amidst the busyness of caregiving, carers still manage to show tenderness to their children. This warmth and strength deeply moved Anne. Over time, she learned to better manage her emotions and found herself becoming more at peace in her daily life.
Anne also discovered a valuable lesson from the children. While she initially liked organizing toys into neat categories, she realized that children prefer mixing everything together and simply enjoying the moment. This taught her that not everything in life or work has to go according to her plans. Sometimes, it’s better to give others space and maintain a harmonious atmosphere.
Let Small Acts of Kindness Shine Bright
Anne greatly appreciates the thoughtful design of the volunteer programs at RMHC HK.Everything is arranged with careful attention to detail. She has also been inspired by the teamwork she observes at the House. For example, she once saw a hotel’s volunteer team preparing a Christmas feast for the families. Their professionalism and dedication left a lasting impression on her. Looking ahead, Anne hopes to connect with more volunteer teams and learn from their experiences. She also wishes for more people to hear stories like hers and be inspired to join the RMHC HK family, contributing in any way they can to support children and their families.



