“Whenever I can help, this truly taught me the meaning of ‘there is greater joy in giving than in receiving’” ~ Olivia, staff of RMHC Hong Kong
A long-standing team member is always important to an organization as their presence creates a sense of reliability and trust in the workplace whilst providing insights on navigating change.
Having one such staff member like Olivia, who has served children and families at Ronald McDonald House for 28 years, is a true blessing for the organization. But for Olivia, it is she who is the fortunate one to not only grow with RMHC Hong Kong but also to take care of many families in need over the years.
From witnessing the first family moving in to Shatin House to today with the service expanded to the second House in Kwun Tong, and whilst her responsibilities evolved, she has overseen many transformations of the organization which filled her with pride.
“Children here are my fuel and motivation to persist in my job,” says Olivia. Many treasured memories are made with families here and she is counting on more. “I recalled one recent occasion when a young boy who needed to use a wheelchair told me that he would walk by himself in two months because he missed home. His determination moved me so much and now whenever I see him, I remind him about this as an encouragement.”
One simple “thank you” can brighten someone’s day and make a significant impact. Olivia has received numerous “thank you” from families over the years but she thinks it should be the way around. “I am the one to thank these families. Wherever I can help, this truly taught me the meaning of ‘there is greater joy in giving than in receiving’.”
Besides families at RMHC Hong Kong she wanted to thank, volunteers who get involved are the people Olivia appreciates a lot. “My time is doubled up when volunteers are there to help. They allowed me to have more time to finish my work whilst I always felt assured that things would be taken care of by them,” she concludes with her usual warm smile.